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Patient Information

Medical Records Release

Clear guidance and compassionate support when you need access to your health information.

Black African doctor discussing care with a patient at Nisa Premier Hospital

Your health information

Getting access to your medical records.

As a patient, there are processes in place to help you easily access your medical records at Nisa Premier Hospital. Your bedside nurse or the nurse manager of your hospital unit can help you with this on request.

After discharge or at the end of your care episode, you may request copies of your finalised patient record.

How it works

A simple path to your records

1

Speak with your care team

Ask your bedside nurse or nurse manager for support while you are receiving care.

2

Make your request

After discharge or the end of your care episode, request copies of your finalised record.

3

Connect with our team

Health Information Management or Customer Service will guide you through the next steps.

Records from other providers

Authorisation for the release of medical information.

If you need us to receive medical information from another healthcare facility, our team can explain the authorisation process and the information required to support your care safely and securely.

Ask about authorisation