FREQUENTLY ASKED QUESTIONS

Yes. Anyone with a prescription or laboratory request from a qualified medical practitioner can access Nisa services, including surgery, x-ray etc.

At Nisa we are committed to providing the very best in reliable, quality health care for all of our patients, in all of our wards. Our doctors and nurses do rounds in both the wards and the private and exclusive wing.

Nisa only prescribes generic drugs that have been approved by National Agency for Food and Drug Administration and Control(NAFDAC).

When you receive medical care from a private doctor, that doctor determines your entire course of treatment. Nisa patients benefit from a team-based approach to health care provided by our team of resident doctors,consultants, senior medical officers and nurses who specialize in a wide range of disciplines. This means that if your course of treatment requires consultation from more than one specialist , you will easily be referred to other doctors within Nisa who will collaborate with one another to ensure that you receive the very best in comprehensive, holistic healthcare.

Yes, patients can access their medical reports. All information is held in confidence and cannot be released to any third party without a patient’s written expressed consent. For more information on accessing your medical records.

No. At Nisa we strive to improve our facilities in order to enhance the quality of care and better serve the needs of patients. The cost of hospital services will continue to remain the same, even as our services and equipment advance.

Nisa provides itemised billing for all services rendered to individual patients. The frequency of billing can be agreed with the Hospital. Nisa does its best to inform clients prior to implementing price adjustments, however prices are subject to change without notice.

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